Federation of Automobile Dealers Association (FADA) has revealed results of the 2024 Customer Experience Index (CEI) study which was conducted in collaboration with Frost & Sullivan. This is an annual study undertaken wherein customer’s experiences are gauged on the basis of sales, after-sales service and product quality across the passenger vehicle (PV) category both in mass market and luxury brands.
Read more at... https://www.rushlane.com/2024-customer-experience-ranking-sales-aftersales-kia-toyota-tata-12505424.html .
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